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Why isn't occupation sent to my comparative rater?
Why isn't occupation sent to my comparative rater?

Learn more about why SALT chose not to send occupation to the comparative raters.

Updated yesterday

You probably got here trying to understand why occupation is not sending to your comparative rater.

This was a hard choice because, at SALT, we do everything we can to ensure any data point that is eligible to be sent to the comparative rater is.

So why not occupation?
First, you must understand that SALT does a ton of work to convert the data we collect to be compatible with each comparative rater we support. For example, for things like Gender, some raters want to receive Male or Female, others want M or F, and others want 0 or 1. So with every data attribute we support, SALT does the work to ensure we format it properly for the rater.

So when we first looked to add occupation, we were stumped by the complexity of how the comparative raters received that data. Each of them had its own very long list, and none remotely matched in their approach, and in some cases, comparative raters expected prospect to choose an industry and occupation within that.

What frustrated me the most about it was that the lists needed to be updated and more comprehensive. If prospects didn't feel their role was represented, they would have no selection, and this is not the experience we wanted your customers to have.

What was the solution?
After trying for months to find a way to make the form work with the comparative raters' needs, we stopped and took on a different approach. Rather than never supporting occupation as a data point because the rater sync was too hard, we decided to add a plain text field and not sync the data point to the comparative raters.

This is less than ideal and hurts us as we've worked so hard to date to make so many complex things send to the comparative raters, but it felt like the right choice to support the data needs of the independent agent.

Now customers can provide agents with this detail, and agents can match it to the best of their capacity to the options the comparative raters provide manually.

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