Zapier integration guide
Zapier connects SALT to thousands of other tools via no-code workflows. SALT exposes triggers (new Submission, contact created, Form progress events) and actions (fetch a Submission). Connect via Zapier's SALT app and authorize.
In short: Authorize SALT in Zapier, build a Zap that uses one of SALT’s triggers, and pipe data wherever you want. Zapier handles the connection logic.
What Zapier enables
Zapier is a workflow automation platform. With SALT in Zapier, you can:
- Push new Submissions to a tool that doesn’t have a native SALT integration (Slack, Google Sheets, Notion, etc.)
- Send Submissions to your own internal database or CRM via webhook
- Create complex multi-step workflows (“on new Submission, post to Slack AND add a row to Google Sheets AND send a Mailchimp email”)
- Bridge SALT to systems you can’t justify a direct integration for
Zapier is best for glue work — when you need to connect SALT to something specific without building it yourself.
SALT triggers in Zapier
Common SALT events that fire Zaps:
- New Submission — fires when a Submission completes
- Submission updated — fires on subsequent edits
- Contact created — fires when a new Insured is captured
- Form progress — fires on milestone events during incomplete sessions
Each trigger comes with a payload of Submission data Zapier can use in subsequent steps.
SALT actions in Zapier
Zapier can also pull data from SALT on demand:
- Get Submission — fetch a specific Submission’s details by token
Use actions when a non-SALT trigger needs SALT data — e.g. “when a new Stripe payment lands, fetch the related SALT Submission.”
Connect Zapier
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In Zapier, search for “SALT” and pick the SALT app.
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Click to connect a new SALT account.
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Authorize via SALT’s OAuth flow — sign in to SALT and approve.
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Build your Zap. Pick a SALT trigger or action; configure subsequent steps; turn the Zap on.
You can have multiple Zaps connected from a single Zapier authorization. Each Zap is independent.
What Zapier sends
The Submission payload available in Zapier includes:
- Submission ID and status
- Insured and contact info (subject to standard PII handling)
- Vehicles, properties, drivers (where applicable)
- Custom Question answers (where exposed)
- Tags, status, assignee
- Form and Link metadata (which Form, which Link, when created)
Some sensitive fields require export consent before they appear in Zapier’s payload — see Custom Question security.
Disconnect
To stop Zapier:
- Per Zap — turn off the specific Zap in Zapier’s dashboard
- Per connection — remove SALT from your Zapier connected accounts (this disables all Zaps using it)
- Per SALT side — see Connecting and disconnecting integrations
Common questions
Are Zaps per-account? Yes — each agency has its own Zapier connection.
Can I use Zapier to import data INTO SALT? Limited — SALT’s primary direction is outbound (SALT events trigger Zaps). For automated inbound creation of Submissions, Webhooks or direct integrations are better fits.
Does Zapier consume Data Credits? No. Zapier doesn’t trigger paid lookups; it just routes the data SALT already has.
Can my Custom Questions show up in Zapier? Yes — published Custom Questions appear in Zapier’s payload. Sensitive ones may be gated behind export consent.