Submission 'Assignee'
Submissions can be assigned and reassigned to any employee added to a SALT account. This allows your agency to distinguish who is responsible for what. Depending on your rater integration, assignment info may also sync to the rater.
When a Form/Link is assigned to a specific employee, all submissions received from that link will be auto-assigned to that employee.
Re-assigning Submissions:
- Navigate to the desired submission in your SALT account.
- Tap the re-assignment icon next to the current assignee's name.
Select a new user from the list.
Note: Only the newly assigned employee is notified of the reassignment change.
EZLynx Users:
For agencies utilizing EZLynx as a comparative rater, it's important to understand that EZLynx Username assignment operates independently from the submission assignment.
This means that you can assign a submission to one employee for handling, but sync it to a different employee's EZLynx username.
This is particularly beneficial when an employee is awaiting the activation or authorization of their EZLynx username. Since auto-sync will not function with a non-authorized or inactive EZLynx username, this decoupling ensures that submissions are processed efficiently without delay.
