Prospect Submission Confirmations
When a prospect completes a SALT Form, their email or phone number is captured. SALT uses that contact information to automatically send them a confirmation message on your agency’s behalf.
- If the prospect provides an email, they’ll receive a confirmation email.
- If they provide a mobile number, they’ll receive a confirmation text message.
Each confirmation includes a link allowing the prospect to review their submission.
Customizing the Confirmation Message
You can fully customize the content of the confirmation message by going to the Confirmation tab within any Form. This allows you to adjust the wording, branding, and messaging to match your agency’s tone and preferences.
Disabling Confirmation Messages
If you’d prefer not to send confirmation emails or texts, you can disable them at any time using the button located at the top of the Confirmation tab within a Form.