Contacting SALT Support

If you ever have questions, run into an issue, or just need a hand, our SALT Support team is ready and happy to help. We’re not just here to answer questions — we’re here to keep you informed and contribute to your success every step of the way. Don’t hesitate to reach out anytime! 🤗

How to reach us:

You can get in touch with our team in a couple of easy ways:

1. Email us at 👉 support@saltinsure.com

2. Or contact us directly from the SALT app by following the steps below.

   
   

   Using the SALT chat widget, you can:

   → 💬 Chat with our virtual support agent

   → 📄 Browse helpful support articles

   → 📧 Send us an email

   → 👨‍💻 Connect with an available team member

   
   

   

Phone Support ☎️

We're a small (but mighty 💪) team. Due to our limited size and capacity, we aren’t currently able to offer phone support. We know that can be inconvenient, and we appreciate your understanding.

If you’d like to connect by video call instead, we’re happy to make that happen! Just reach out to us at support@saltinsure.com, and we’ll work to coordinate a time that works for you. 🗓️

SALT Knowledge Base 🔎

Explore SALT's extensive collection of self-help articles, crafted to offer you expert advice and solutions from the SALT Insure team.

🧠 [Tap here to explore SALT's Knowledge Base]

Our knowledge base is always being updated, so if you can't find the answer to your question, please let us know!

Feedback & Requests 🗣️

Do you have feedback or an idea you think would help to improve the SALT Insure app?

🗳️ [Tap here to share it with us!]

Tap the button above to share it with us! We encourage you to include as much detail as possible so we can fully understand your needs.